Ransomware is a type of malicious software that encrypts files and systems, preventing access until a ransom is paid.
Immediate Actions
If ransomware is suspected:
- Disconnect affected systems from the network.
- Disable Wi-Fi and network connections.
- Isolate infected devices.
- Notify your IT provider immediately.
Do Not Panic
Avoid:
- Paying the ransom without expert guidance.
- Rebooting infected systems unnecessarily.
- Deleting files before an investigation is performed.
Assess the Impact
Identify:
- Affected systems
- Affected users
- Encrypted files
- Potential data exposure
Restore From Backups
If clean backups are available:
- Verify backup integrity.
- Restore systems in a controlled manner.
- Confirm systems are malware-free before reconnecting them.
Strengthen Security
After recovery:
- Change passwords.
- Enable Multi-Factor Authentication (MFA).
- Apply security updates.
- Review backup and disaster recovery procedures.
Need Assistance?
Matrix Computing Technology can assist with ransomware response, recovery planning, backup validation, and cybersecurity improvements.